Change tags is a block that allows you to automatically add or edit dialogue tags after the dialogue has finished. Before adding or editing tags, you need to create them. Learn more about setting up tags here .

General Settings tab, field descriptions:
1) Name - Enter an internal name for the "Edit Tags" block. This will be displayed only to you in the block diagram within the MVP system when configuring the business process. By default, the block will be named " Edit Tags ."

2) Delay - set a delay between tag changes in a deal. During the delay, all messages from the user will be ignored.

3) State - select one of the states that will be applied to the block:

• Wait - the system pauses the script and waits for the lead's response before proceeding to the next step. Use this mode if you need to get a response from the user before continuing.
• Skip - the script will automatically move to the next block without waiting for a response from the lead.
• Block - stops further interaction with the lead. Use this to block access to a script or end the conversation.
• Manual - the system executes the block action and switches the transaction to manual mode.

Edit Tags tab, field descriptions:

1) Add - select a tag from the list that will be automatically assigned to the deal.

2) Remove - select the tag you want to remove from the deal.

After completing the settings, click the “ Save ” button.