MVP Project Knowledge Base

Creating a personal Telegram spot

Published April 8th, 2026 by Tatiana Nik

Creating a personal Telegram spot is necessary for proper tracking, analytics, and routing of requests within the system. The spot ensures the collection and processing of conversion data, automatic postbacks to advertising networks, and the correct distribution of deals in the CRM. Optimization is possible only when a BOT type communication channel

Setting up variables

Published April 6th, 2026 by Tatiana Nik

Custom macros allow you to make your automated messages flexible, dynamic, and personalized.With their help, you can insert variable values directly into message texts or webhooks to tailor communications to a specific spot, lead, or action in a business process. For example, you can automatically insert the actor's (manager's, employee's) name, com

Guide to creating and connecting Telegram Ads Pixel

Published March 31st, 2026 by Tatiana Nik

Properly setting up events in your dashboard is the key to accurate analytics and effective advertising. If events are set incorrectly, you won't be able to track user behavior, measure conversions, or evaluate the effectiveness of your advertising campaigns. In this guide, we'll walk you through step-by-step how to add the necessary events, obtain

AI Answer Block

Published April 4th, 2026 by Tatiana Nik

AI answer is a block that uses a neural network to generate responses in a dialogue with the user. Responses are formed based on a given narrative, instructions, and conditions, creating the impression of a lively and meaningful conversation. General Settings tab, field descriptions: 1) Name - Enter the internal name for the "Ai answer" block. This

AI Condition Block

Published April 4th, 2026 by Tatiana Nik

AI Condition is an intelligent script block designed to process incoming user messages using artificial intelligence technologies. The block analyzes the text of messages and determines whether they contain one of the predefined semantic triggers (intent, emotion, keywords, or context). If a matching meaning or intent is detected, the script automat

Where to start setting up a business process

Published April 5th, 2026 by Tatiana Nik

Business processes allow you to automate lead management: sending messages to clients, changing deal stages, assigning tags, creating tasks, and performing other actions according to a predefined scenario. They help you build a consistent customer processing logic – from the first message to the execution of necessary actions in the CRM. In this art

Webhook Block

Published April 3rd, 2026 by Tatiana Nik

A webhook is a feature that allows you to transfer data from your MVP to external services by automatically sending HTTP requests (webhooks). General Settings tab, field descriptions: 1) Name - Enter the internal name of the "Webhook" block. This will be displayed only to you in the block diagram within the MVP system when setting up the business pr

Manual Mode Block

Published April 4th, 2026 by Tatiana Nik

Manual mode is a block that pauses the business process and switches the deal to manual mode. All further communication with the lead is handled by the operator without AI intervention. This feature is ideal for situations that require a personalized approach: clarifying order details, handling objections, or providing personalized consultations. Th

Change tags Block

Published April 3rd, 2026 by Tatiana Nik

Change tags is a block that allows you to automatically add or edit dialogue tags after the dialogue has finished. Before adding or editing tags, you need to create them. Learn more about setting up tags here . General Settings tab, field descriptions: 1) Name - Enter an internal name for the "Edit Tags" block. This will be displayed only to you in

Add a task Block

Published April 3rd, 2026 by Tatiana Nik

Add a Task is a block that allows you to automatically add a task to a deal. In the CRM, it will appear in the " Tasks " field. More information about tasks is available here. General Settings tab, field descriptions: 1) Name - Enter an internal name for the "Add a task" block. This name will be displayed only to you in the block diagram within the

Adding communication channels

Published April 6th, 2026 by Tatiana Nik

Your browser does not support HTML5 video. Communication channels allow you to connect Telegram bots and accounts to manage subscribers, newsletters, and CRM. ➕ Step 1: Add a channel Go to the “Communication Channel” section. Click the “Add” button in the top-right corner. Select the connection type: 🤖 Add a bot — free 👤 Add an account — connection

Change Responsible Block

Published April 3rd, 2026 by Tatiana Nik

The "Change Responsible" block is used to automatically transfer a deal to another manager within a business process. This allows for flexible lead distribution among employees at different stages of the funnel, such as transferring a client from a bot to a manager, assigning a specialist after a specific client action, or redistributing deals betwe

Change stage Block

Published April 3rd, 2026 by Tatiana Nik

Change stage is a block that automatically changes a lead's status in the funnel. It helps track the client's progress and move them to the next stage without the need for manual intervention from a manager. The conversation stage is changed automatically after completing this block. General Settings tab, field descriptions: 1) Name - Enter an inter

Add a note Block

Published April 3rd, 2026 by Tatiana Nik

The "Add a note" block is used to automatically add a comment to a deal within a business process. This allows you to record important information about a client's actions or lead processing stages without the need for a manager. Notes help you keep track of your interactions with a client: for example, you can automatically add comments about a rec

Send Message Block

Published April 3rd, 2026 by Tatiana Nik

Send a message is a block designed for creating and using pre-prepared content: text, media files (images and videos), documents, Telegram circles, or voice messages. General Settings tab, field descriptions: 1) Name - Enter an internal name for the "Send Message" block. This name will be displayed only to you in the block diagram within the MVP sys

A/B router Block

Published April 3rd, 2026 by Tatiana Nik

An A/B router is an A/B testing mechanism that allows users to be automatically distributed across different branches in specified percentages within a single bot and scenario. This feature is ideal for comparing different communication options with users or testing multiple offers. This helps determine which approach produces the best results. Afte

AI Character

Published April 3rd, 2026 by Tatiana Nik

An AI character allows artificial intelligence to not simply respond to requests, but to act in a given role, engage in conscious dialogue, and be as helpful as possible to the user in a specific context. It can be used to create unique digital assistants, mentors, consultants, and even characters for gaming and educational scenarios. AI characters

Condition Block

Published April 4th, 2026 by Tatiana Nik

A condition is a logical block used to configure the logic for transitioning to the next script block based on specified events, parameters, or message content. Conditions allow flexible control of script behavior based on client actions or other factors. General Settings tab, field descriptions: 1) Name - Enter the internal name of the "Condition"

What are business processes?

Published April 4th, 2026 by Tatiana Nik

Business processes: how to automate what was previously done manually Imagine a client messages you in a messenger, asking a question, inquiring about a product. Previously, you (or a manager) would manually respond, clarify, record, assign tasks, and forward messages. Now all of this can be automated. Business processes are a way to build a system